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NetSuite Success Stories

Eight recent engagements. Client names are withheld to protect client confidentiality; feedback is quoted exactly as the client wrote it.

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Showing 8 of 8 stories

Professional services · 500+ employees

Ongoing NetSuite improvements

  • Long-term engagement
  • SuiteScript
  • Workflows

Problem: The company needed a steady stream of NetSuite projects and improvements, and someone who knew the account to deliver them.

What we did: An ongoing engagement covering many projects and improvements: scripts, workflows and saved searches, each built and tested in the sandbox before release.

“[He] is a consummate professional that has handled many NetSuite projects and improvements for our company. He has brought our NetSuite ERP forward in quality ten-fold.”

Client K

CRM & sales · 250–500 employees

Sales and purchase order approvals

  • SuiteFlow
  • Credit checks
  • Approvals

Problem: Sales orders from customers over their credit limit or more than 15 days overdue needed approval, while a list of key accounts had to skip the check. Purchase orders needed approval, and re-approval after any edit.

What we did: Two SuiteFlow workflows. Sales orders route to approval on the credit criteria, with named customers exempt and email notifications at each step. Purchase orders go to a named approver, notify the requester once approved, and restart approval if edited afterwards.

★★★★★
Rated 5.0 for skills, quality, availability, deadlines, communication and cooperation. Client W

CRM & sales · 50–100 employees

Sales order and RMA analytics

  • Saved search
  • Analytics workbook

Problem: The team needed one list of sales orders and return authorizations, with amounts split into warranty items, services and everything else, plus the net subtotal.

What we did: A saved search and Analytics workbook with the class-based amount columns, filters and layout the client specified, delivered ahead of their deadline.

“[He] jumped off the page due to his initial proposal having most of the work done already. After a couple back and forth change requests, which he completed quickly, I got exactly what I wanted and easily within the timeframe needed. Very competent and very professional! Thank you!”

Client J

Services · 100–250 employees

Shipping cost in sales order reports

  • Analytics
  • Saved search

Problem: Shipping cost came through blank when sales orders were exported to Excel, including from SuiteAnalytics.

What we did: Found where the shipping cost amount actually lives on the transaction and rebuilt the search and export so the amount comes through correctly.

“[He] is an expert in Netsuite Accounting. He resolved the issue promptly. Recommend him!”

Client S

Financial management · 50–100 employees

Tracking emailed invoices

  • Workflow
  • Custom fields

Problem: There was no reliable way to see which invoices had already been emailed to customers.

What we did: A workflow that ticks a custom checkbox on the invoice automatically whenever it is emailed from NetSuite.

“[He] did a fantastic job with this project. Very quick and great communication!!! A+++”

Client C

Financial management · 100–250 employees

Monthly balance sheet saved search

  • Saved search
  • Finance reporting

Problem: Finance needed the balance sheet by month as a saved search, as the first of several reporting requests.

What we did: A saved search reporting the balance sheet month by month, set up so it can be extended as new requests come in.

★★★★★
Rated 5.0 for skills, quality, availability, deadlines, communication and cooperation. Client B

Inventory management · 250–500 employees

Purchase price increase alerts

  • Saved search alerts
  • Scheduled summary
  • Analytics

Problem: Purchase price increases were noticed late. The team wanted to know as soon as an item cost more than last time.

What we did: An immediate email alert when an item's purchase rate rises by more than 10%, a nightly summary of rate changes on that day's purchase orders, and an Analytics line chart of cost against price for any item and period.

Client P

Financial management · 100–250 employees

Invoice print consolidation

  • SuiteScript
  • Advanced PDF

Problem: Six print buttons on the sales order, four of them for invoices, caused confusion. A new invoice format had to go live without losing the original.

What we did: A script that replaced an unused button with the new "Print Invoice" action and kept the original format available as "A4-Printing" for reference.

“Excellent work and time management.”

Client E

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